Question 1

Why do you publish exact prices when most of your competitors don't?

Accepted Answer

Because you shouldn't have to book a call to find out what something costs. ServiceTitan and FieldPulse both require a custom quote before they'll tell you a number. Fyxo is $149, $299, or $599 a month, in full on this page, before you talk to anyone.

Question 2

How does the 30-day free trial actually work — is there a catch?

Accepted Answer

You get the full plan for 30 days. We ask for a card at signup so your account doesn't get interrupted when the trial ends, but nothing is charged until then. Cancel any time before the 30 days are up and you're not billed a cent. The one exception is a business phone number: it's not part of the trial, and adding one bills you immediately, since we're buying that number from our carrier on your behalf the moment you request it.

Question 3

Can I bring my data over from the software I use now?

Accepted Answer

Yes. Export it from your current platform and we'll import it for you by hand during onboarding. Send us the file, or book a demo and we'll look at the format with you.

Question 4

What happens when I add someone beyond what my plan includes?

Accepted Answer

Starter includes 3 people, Pro 10, and Fleet 25. Anyone beyond that is $25 a month on every plan. 10 people on Starter is $324. Pro is $299 for those same 10. 25 people on Pro is $674. Fleet is $599 for those same 25.

Question 5

How much does paying annually actually save me?

Accepted Answer

Annual billing charges the equivalent of 10 months for 12, on the plan and on any additional people. Starter is $1490 a year, Pro $2990, Fleet $5990.

Question 6

Do I need a dedicated business phone number, and what does it cost?

Accepted Answer

It's optional, not required to run the platform. A dedicated line is $49/month or $490/year, and it lets your team call and text customers from a business number instead of a technician's personal cell — useful the day a tech leaves and you don't want their old customers texting their new job. One line can be shared across the shop. It's billed the moment you add it, trial or not, since we purchase that number for you the same day.

Question 7

What does it cost to accept a card payment?

Accepted Answer

Card payments run through Stripe at 3.5% + $0.35 per transaction — that's the whole fee, with nothing else layered on top by us. It applies whether the customer pays in person on a tech's phone or through an emailed payment link.

Question 8

Is the technician app a separate cost, and does it work on Android?

Accepted Answer

It's included on every plan at no extra charge — there's no per-tech app fee stacked on top of your subscription. It's on iOS today. Android is in active development. If your crew runs Android exclusively, tell us on a demo call before you commit.

Question 9

Can I change plans or cancel after I've started?

Accepted Answer

Yes, from your account settings, any time — no call required. Upgrades and downgrades are prorated. Cancelling stops the next charge and you keep access until the end of the billing period you're in — the trial, if you're still in it, or the month or year you've already paid for.

Feature	Starter	Pro	Fleet
Team members included	3	10	25
Scheduling & dispatching	Included	Included	Included
Invoicing & estimates	Included	Included	Included
Customer management	Included	Included	Included
Technician mobile app	Included	Included	Included
Stripe payment processing	Included	Included	Included
Basic reporting	Included	Included	Included
AI knowledge base	Not included	Included	Included
Automated appointment reminders	Not included	Coming soon	Coming soon
Custom reports & analytics	Not included	Included	Included
QuickBooks integration	Not included	Coming soon	Coming soon
Priority support	Not included	Included	Included
AI Assistant	Not included	Not included	Coming soon
API access	Not included	Not included	Included
Multi-location support	Not included	Not included	Included
Dedicated account manager	Not included	Not included	Included
Custom onboarding	Not included	Not included	Included

Simple, transparent pricing

Starter

Pro

Fleet

The bigger plan costs less once the crew fills it

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