Everything appliance repair teams need, in one place
Every feature is designed around how field service businesses actually work — from the office to the field and back. The knowledge base searches the procedures your shop wrote, not a generic article farm.
Job Scheduling & Dispatch
Book appointments with conflict detection and technician assignment. Statuses match the trade — scheduled, in progress, parts ordered, parts delivered, no-show — so a diagnostic-then-repair job stays on the board.
Invoicing & Estimates
Create professional invoices and estimates in seconds from your parts catalog. Send them to customers via email or text, track payment status, and get paid faster with online payment links.
Technician Mobile App
Dedicated iOS app with job details, one-tap Maps directions, photo and video on the appointment, and status updates from the field. Offline first field management: with no signal, status, quotes, cash, and photos still work — they sync in the background once the phone is online again.
AI knowledge base
Look up a symptom in the guides your shop actually wrote. Search finds the procedure even if nobody used those exact words — built in from day one, not a chatbot taped on later.
Customer Management
Full CRM with service history, service addresses, and notes. Know every customer's story before the tech walks through the door. Search, filter, and manage your entire customer base.
Inventory & Parts Catalog
Maintain a catalog of your services and parts with pricing. Quickly add line items to estimates and invoices. Track what you use on each job for accurate costing and reporting.
Analytics & Reporting
Understand your business with dashboards showing revenue, job volume, technician performance, and customer trends. Make data-driven decisions to grow efficiently.
Stripe Payment Processing
Accept card payments on-site with your techs' mobile devices, or send a secure payment link for customers who want to pay remotely. Funds go directly to your bank account with transparent fees.
Company line for calls and texts
Every call and message routes through the business number and logs to the job — techs never hand out a personal cell.
Catalog
Parts you already priced, on every estimate
SKUs and unit prices drop onto estimates and invoices. Set them once; stop retyping on every job.
Estimates
Convert to invoice when the job is accepted
That catalog on an estimate — tax included, one click to invoice. No second pass through a spreadsheet.
The second trip
Parts ordered is a first-class status
Generic schedulers treat waiting on a part as an edge case. This is the job record an appliance shop actually lives in.
The office
Find a customer or job without hunting through tabs
Command palette search across customers, appointments, and invoices — from the keyboard.
Go deeper on any of these
Each area below has its own page covering exactly how it works for appliance repair, not a generic field service walkthrough.
Appliance Repair Software
The full platform overview
Scheduling
Booking, conflict detection, follow-up visits
Dispatch
Assigning techs and running the day's board
Technician App
What your techs carry in the field
CRM
Customer and job history
Invoicing & Payments
Estimates, invoices, and getting paid
Job Management
Work orders start to finish
See it all in action
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